Frequently Asked Questions
Q1   Can we bring our own catering?
A   Eskom Convention Centre is a licensed premises and therefore no food or beverage may be brought on site.
   
Q2   Do you pay commission to PCO’s?
A   Professional Conference Organisers are very welcome at the Eskom Convention Centre. However there is a procedure that needs to be followed. 10% commission is paid against the Daily package and accommodation only.
Please contact our Sales & Marketing Department on +27 11 651 6161/6165 for full details on how to register.
   
Q3   Do you have room service?
A   No.
   
Q4   Do you cater for weddings?
A   Absolutely, we have several venues that cater for different atmospheres from intimate to elegant, and menus that suit all budgets.
Contact our Sales & Marketing Department +27 11 651 6161/6165 for more details.
   
Q5   What are the meal times for the Restaurant?
A  

The Umgeni Restaurant serves meals at the following times:

Breakfast 07:00 – 08:30 Mon – Fri
  08:00 – 09:00 Sat, Sun and Holidays
Lunch 12:00 – 13:30 Every day
Dinner 18:00 – 19:30 Every day
   
Q6   What is the dress code for the Restaurants?
A   Smart Casual.
   
Q7   What time does the reception close?
A   Our Reception is open 24 hours a day seven days a week for your convenience.
   
Q8   Is there Security on site?
A   Our Security staff are on site at all times day and night.  There is also CCTV surveillance in strategic areas.
   
Q9   Do you have parking facilities and what are the costs?
A   Ample undercover and open parking is available for delegates at no extra cost.
   
Q10   What is the largest number of delegates that you can cater for?
A   We can cater for up to 350 delegates in our largest venue inside, and up to 4000 delegates in a marquee outside.
   
Q11   What if I have special dietary requirements?
A   You can indicate this on your booking form or speak to the Co-ordinator allocated for event. The Eskom Convention Centre caters for all diets. Kosher and Halaal meals have to be ordered in advance and there is a supplementary cost for this, as the meals are sourced externally.
   
Q12   Can we bring pets?
A   No pets are allowed on site, the Eskom Convention Centre boasts guinea fowl, 40 different species of birds as well as Zebra, Springbok and Blesbok on site.
   
Q13   Can I make use of the squash courts, gym and swimming pool if I live in the surrounding area?
A   No. The facilities are for the exclusive use of our guests, tenants and staff.